Refund & Cancellation Policy
1. No-Refund Policy Because our AI products are digital goods delivered instantly upon purchase, we generally do not offer refunds.
2. Technical Issues If you experience a technical error (e.g., the file failed to parse but you were charged), please contact our support team within 48 hours. If we cannot resolve the technical issue, a full refund will be issued to the original payment method.
3. Cancellation You may stop using the service at any time. Since there are no recurring subscriptions (one-time credits only), there are no ongoing contracts to cancel.